SMS Terms and Conditions

1- SMS Consent Communication:

The information (310)210-0037 (310)304-4241 (310)848-1059 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Cozy Home Stay LLC, you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Customer Support Messages

Example of message:

Hi Everyone, please follow up on the repairs for Unit 3. The maintenance team is scheduled to be there tomorrow morning. To opt out at any time, Reply STOP to opt-out of SMS messaging from Cozy Home Stay LLC. For assistance, text HELP to (310) 220-0037 or visit our website at www.mtrhouses.com. Visit https://www.mtrhouses.com/privacy-policy for privacy policy and https://www.mtrhouses.com/sms-terms-and-conditions for Terms of Service. Message & data rates may apply. Message frequency varies.

Example of message:

Hi everyone, I just submitted a maintenance request for Unit 5. They reported a leaky faucet. I’ll follow up with the maintenance team for updates. To opt out at any time, Reply STOP to opt-out of SMS messaging from Cozy Home Stay LLC. For assistance, text HELP to (310) 220-0037 or visit our website at www.mtrhouses.com. Visit https://www.mtrhouses.com/privacy-policy for privacy policy and https://www.mtrhouses.com/sms-terms-and-conditions for Terms of Service. Message & data rates may apply. Message frequency varies.

Example of message:

Hi Everyone, Just a reminder about our team meeting tomorrow at 9:00 AM. Please bring your property updates and any questions you have! To opt out at any time, Reply STOP to opt-out of SMS messaging from Cozy Home Stay LLC. For assistance, text HELP to (310) 220-0037 or visit our website at www.mtrhouses.com. Visit https://www.mtrhouses.com/privacy-policy for privacy policy and https://www.mtrhouses.com/sms-terms-and-conditions for Terms of Service.

Example of message:

Hi Jerold,

I hope you're doing well. This is a friendly reminder that the rental payment for 16 Main St. Hawthorne CA is due on August 16, 2025. Please let us know once the payment has been processed.

To opt out at any time, Reply STOP to opt-out of SMS messaging from Cozy Home Stay LLC. For assistance, text HELP to(310)220-0037 or visit our website at www.mtrhouses.com. Visit https://www.mtrhouses.com/privacy-policy for privacy policy and https://www.mtrhouses.com/sms-terms-and-conditions for Terms of Service. Message & data rates may apply. Message frequency varies.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 50 SMS messages per week.

Example:

"Message frequency may vary. You may receive up to 50SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Cozy Home Stay LLC in the following ways:

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Cozy Home Stay LLC. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, If you need assistance, reply HELP to any message, or contact us at:

📧 Email: info.mtrhousing@gmail.com

📞 Phone: (310)220-0037

• Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at www.mtrhouses.com.

• Visit https://www.mtrhouses.com/privacy-policy for privacy policy and https://www.mtrhouses.com/sms-terms-and-condition for Terms of Service.